Inflammatory Bowel Diseases

17th Congress of ECCO, February 16-19, 2022, Vienna/Austria

Registration FAQ 2022

FAQs: Congress registration - INDIVIDUALS

FAQs: Congress registration - INDIVIDUALS

Q: How do I get my username & password?

A: First, you must create an ECCO account on the ECCO Portal.

Once your account is created, you will receive an automatic email with your username and password. If you do not receive your login details immediately, please check your spam folder before contacting the ECCO Office at This email address is being protected from spambots. You need JavaScript enabled to view it.. With these login details you can then register for the ECCO’22 Congress and also apply for your ECCO Membership.

Note: If you registered last year for the ECCO Congress, you can use the same login details to register for the ECCO’22 Congress. If you have forgotten your password, please use the forgot password function on the ECCO Portal.

If you received an e-Voucher code you need to activate it in your ECCO Portal account under registration. You need to activate it to gain access onsite and/or log-in to the ECCO Virtual Platform.

Q: How do I change my password?

A: You can change your password in your ECCO Account, after signing in via the ECCO Portal. Click change password.

Q: How do I update my ECCO Account / Profile?

A: You can update your ECCO Account after logging in to the ECCO Portal. Click ‘update profile’.

Q: Where do I view the programme?

A: The programme for ECCO’22 Vienna Congress can be found here.

Q: How can I pay for my registration?

A: Payments can be made online via credit card (only Mastercard and Visa credit cards are accepted) or by bank transfer. Online payments by credit card are only accepted up to a limit of EUR 5,000. Payments exceeding that amount must be performed by bank transfer. Please include the invoice number and/or registration number as a reference on the bank transfer.

Please be aware that a registration is considered valid only once your payment has been received on the ECCO Bank account and you have received a confirmation email from the ECCO Office. Therefore, please keep in mind that bank transfers could take up to 10 days for some countries.

We do not accept cheques.

Q: How do I get a confirmation of my registration?

A: Following the submission of your registration, you will receive an automatic email with your registration details. A separate confirmation email will be sent to you after we have received your payment.

Q: How can I access my registration record?

A: Your registration record can be accessed by simply logging in here with your username and password, following the submission of your registration.

Q: Can I first register for the main congress (scientific programme) and register at a later stage for an educational activity or the ECCO Interaction: Hearts and Minds?

A: Yes, this is certainly possible. To add further items to your registration, please log in to the ECCO Portal with your username and password and then click on “Congress Registration”. Any additions made after your registration is invoiced and will appear on a new invoice that will be e-mailed to you.

In order to register for Educational Activities, you need to have a valid ECCO Membership for 2022.

Please note that the Educational Courses are only available onsite in Vienna and will not be available online.

Q: Do I need to register separately to attend the satellite symposia offered at the ECCO Congress?

A: No, access to the satellite symposia is included in your congress registration, no separate registration is needed. As the number of seats is limited, some satellite symposium organisers may require advance registration (free of charge) – details would be announced in due course by the satellite symposium organiser.

Q: Can I register only for one congress day?

A: Registrations for a specific day are not possible in advance. Day tickets are only available onsite at the registration desk at the Reed Messe Vienna. The number of day tickets is not limited, so you will certainly be able to purchase a day ticket onsite.

Q: How can I pay for an ECCO Interaction ticket or educational activity myself when I was registered for the main congress fee by a company?

A: Please contact the ECCO Office at This email address is being protected from spambots. You need JavaScript enabled to view it. and provide the following details

  • Name 
  • Invoice address (incl. VAT Number if applicable) 
  • Number and type of ticket you would like to purchase

The ECCO Office will then set up your registration manually and you will then be able to pay for the tickets either by credit card or by bank transfer.

Q: I only want to visit the industry and poster exhibition. Do I need to register for the main congress programme?

A: No, Exhibitors/Staff and delegates only visiting the industry and poster exhibition can register online by logging in to the ECCO Portal, clicking on “Congress Registration” and selecting “Exhibitor” fee (EUR 150.-)

Q: I'm registered but unable to attend. Can I get a refund of the registration fee?

A: A cancelled registration can be taken over by another participant (name change) free of charge until January 26, 2022. In case you do not want to transfer your registration to another participant, the following fees apply:

  • Cancellation until December 1, 2021: A refund of 50% of your registration fee is granted.
  • Cancellation after December 1, 2021: No refund can be granted.

Q: Can I register before the early fee deadline and pay later?

A: In order to benefit from the early registration fee, your payment must be received by December 1, 2021, otherwise the late registration fee will automatically become effective.

Q: I need an invitation letter for my visa application. How do I obtain one?

A: Before obtaining an invitation letter, all registration fees must be fully paid. Individuals can request their invitation letter by logging with their username and password here, click on “Congress Registration”, “Edit Registration” and then “Request Visa Letter”.

Group leaders can also request invitation letter/s on behalf of their group's participants by proceeding the same way. More information on visa letters can be found here.

Q: How can I receive my congress badge?

A: Your congress badge can be picked up onsite at the registration desk at the Reed Messe Vienna during the opening hours of the registration desk and self-printing stations. Badges are not sent in advance to delegates by post. Please note that in order to pick up a pre-paid ticket, the barcode voucher or passport/ID of the delegate must be shown.

For group congress registrations, the badges can be picked up in bulk at the group registration desk, if this has been communicated to the congress organisers at This email address is being protected from spambots. You need JavaScript enabled to view it. in advance.

Q: How and when will I receive my CME certificate?

 A: You will receive the link to a congress evaluation form via e-mail at the end of the Congress. We kindly ask you to log in and fill out this evaluation form. You will be able to download your individual CME Certificate immediately upon completion of the survey.

In order to receive your evaluation form, a valid individual e-mail address must be submitted during the registration process.

Q: How and when will I receive my certificate of attendance?

A: After the congress, you will be able to download your certificate of attendance online in your user area. 

Q: What can I do if I have lost or forgotten my name badge?

A: Please proceed to the registration desk. A deposit charge equal to the current day ticket rate for reprints will be requested for lost or forgotten name badges and will be refunded upon subsequent presentation of both badges (original and reprint).

 

FAQs: Congress registration - GROUPS

FAQs: Congress registration - GROUPS

Q: How can I register my group for the ECCO'22 Congress?

A: To register a group for the congress, the group leader needs to have an account in the ECCO Portal. If you registered a group already for the ECCO’21 Congress, you can use the same login details for the ECCO’22 Congress registration as well.If you have forgotten your password or username, please click here.

If you do not have an account yet, please click here to create a new account. Once you set up your account you will receive your login details via email.

With your username and password, you can log in to the ECCO Portal and register your group for the ECCO’22 Vienna Congress under the registration button.

There is no minimum number of participants for group registrations. If you make a congress registration on behalf of someone else, please click on the “REGISTER GROUP Buy e-Voucher for 1 or multiple delegates”

Early registration deadline: November 24, 2021

Late registration deadline: January 26, 2022

If you wish to organise a group registration, you have the option to buy e-Vouchers for: members, non-members or exhibitors.

You can find a detailed group registration procedure here.

Please be reminded that in order to benefit from member registration fees, the ECCO Membership 2022 fee of the delegate must be fully paid and confirmed BEFORE proceeding with the congress registration! Please allow approximately 5 business days between the membership fee payment and the date of the congress registration. We strongly advise to pay the membership fee well in advance to avoid any issues with registration deadlines.

Q: When and how do I need to submit the names and contact details of the group participants?

A: You need to provide the e-Voucher codes to your delegates and invite them to activate their e-Voucher in the ECCO Portal by clicking on “Congress Registration” and “Activate e-Voucher”. Your delegates will appear on your final registration list. You will be able to download your registration overview in an excel format.

Q: Why is it required to provide individual e-mail addresses for each delegate?

A: As stated in our Terms and Conditions, all registrations with incorrect contact information are considered invalid.

We require individual contact details for each delegate in order to provide them with their applicable CME credits after the congress. Each delegate will receive an e-mail containing a personalised survey that must be filled out by the individual delegate. Once this has been completed, they may download their individual certificates.

We understand that your delegates may not wish to receive any additional e-mails from us, and we are happy to assist you in this matter. During the registration do not opt in for future communications or send us an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

Q: Can I replace one delegate with another?

A: A cancelled registration can be allocated to another delegate at the same registration fee, free of charge until January 26, 2022 (name change). Use the button: Remove & Change e-Voucher in your group registration. Afterwards the e-Voucher code can be sent to another delegate.

Q: Can I pay by bank transfer/credit card?

A: Amounts exceeding EUR 5,000- must be paid by bank transfer while smaller amounts can be settled by credit card (Mastercard and Visa only). Please include the invoice number and/or registration number on your payment.

Q: How can I check if my group participants have already renewed their ECCO Membership for 2022?

A: Please contact the ECCO Office at This email address is being protected from spambots. You need JavaScript enabled to view it. and provide us with the delegate names. We will check the ECCO Membership status of your delegates.

Q: How can I add exhibitor tickets to my group?

A: Please register them online by logging in to the ECCO Portal, click “Group Registration” then select the Exhibitor fee. The rate for Exhibitors is EUR 150.- per delegate.

Q: How can I add tickets for educational activities to my group?

A: There are a number of Educational Courses available at the 17th Congress of ECCO that your delegates might be interested in. A detailed overview of all offered activities can be found here.

Please note that Educational Courses are only available for delegates attending ECCO’22 Congress in Vienna in person. No live transmission and no on-demand viewing available for Educational Courses.

Access to the Educational Activities is only available for ECCO Members 2022 (exception: 6th Basic ECCO: EduCational COurse for Industry).

ECCO Membership for your group can be bought online within your ECCO Account. In case of difficulties, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Only once the ECCO Memberships are confirmed by the ECCO Office (please allow up to 5 business days) will you be able to register your delegates for Educational Activities.

You can add registrations for Educational Activities directly online, only once your delegates have activated their e-Voucher and if they are planning to attend the congress in person.

Please contact the This email address is being protected from spambots. You need JavaScript enabled to view it. if you are buying ‘Educational Activity Only’ for a delegate attending the congress in person.

The number of participants for each Educational Activity is limited. Registration will be on a first-come, first-served basis.

Please register your delegates in advance, no onsite registration possible.

Educational Activity registration deadline: January 26, 2022.

Q: How can I register my delegates for the 6th Basic ECCO: EduCational COurse for Industry?

A: To add tickets for the 6th Basic ECCO: EduCational COurse for Industry to your group, please contact the ECCO Office at This email address is being protected from spambots. You need JavaScript enabled to view it.; advise how many tickets you would like to purchase and provide the right invoice address including VAT or TAX ID number.

Q: How can I pick up the congress badges and congress bags for my group?

A: The following options are available:

Option 1: The congress badges and bags can be picked up in bulk at the registration/bag desks respectively after requesting an appointment that has been confirmed by the ECCO Office.

Option 2: The congress badges and bags can be picked up individually by the congress delegates, where they also must present their barcode voucher or passport/ID.

Please communicate your preferred pick-up option to the ECCO Office at This email address is being protected from spambots. You need JavaScript enabled to view it. in advance. An e-mail with detailed information about pick-up options will be sent by the ECCO Office to all group leaders a few weeks prior to the congress.

If you have not communicated your preferred pick-up option or arrange an appointment in advance, the badges can only be picked up individually by the delegate.

The congress badges and bags can only be picked up at the registration desk at the Reed Messe Wien during the opening hours of the registration desk and self-printing stations.

Badges are not sent in advance to delegates by post.

Q: What is the fee for Exhibitor badges?

A: Please note that exhibitor/staff access can be registered at EUR 150.- per person.

Q: When and where witll the congress content be available?

A: The abstracts and presentation titles are online on the ECCO’22 Congress and on the ECCO Website.

The registered delegates will have access to the live transmission of the Scientific Programme. It will be available on-demand on the ECCO’22 Virtual Platform for all registered delegates until May 19, 2022.

FAQs: Educational Activities

FAQs: Educational Activities

Q: Is it possible to only register for an educational activity without registering for the main congress programme?

A: Click Congress Registration, then select your existing congress registration or select ‘register myself’ if your congress registration is being managed by a group coordinator. In order to register for Educational activities, you need to have a valid ECCO Membership for 2022. The 6th Basic ECCO: EduCational COurse for Industry does not require the ECCO Membership 2022.

Q: Is attendance at the educational activities included in the congress registration fee?

A: No, a separate registration is needed to attend an educational activity and separate registration fees apply. An overview of the Educational Programme and applicable fees can be found here.

Q: I am not an ECCO Member. Can I still register for the educational activities?

A: Access to the educational activities is only available for ECCO Members (paid-up membership fee for the year 2022). You can apply for your ECCO Membership here. Only once your ECCO Membership was confirmed by the ECCO Office (please allow up to 5 business days), you will be able to register for educational activities.

Q: I am a member of AOCC. Can I still register for ECCO-AOCC Forum, even if I am not a member of ECCO?

A: Yes, you can. Please get in touch with the AOCC Office to do so.

Q: What is the deadline to register for the educational activities?

A: The registration deadline for educational activities is January 26, 2022 (midnight CET). Registration for these courses will be on a first come, first served basis.

Q: How can I pay for an ECCO Interaction ticket or Educational Activity myself when I was registered for the main congress fee by a company?

A: Please log into your ECCO Account and under Registration choose ECCO Interaction.

In case of difficulties please feel free to contact the ECCO Office at This email address is being protected from spambots. You need JavaScript enabled to view it. and provide the following details

  • Name
  • Invoice address (incl. VAT Number if applicable)
  • Number and type of ticket you would like to purchase

The ECCO Office will then set up your registration manually and you will then be able to pay for the tickets either by credit card or by bank transfer. 

FAQs: ECCO Membership and Congress registration

FAQs: ECCO Membership and Congress registration

Q: I am an ECCO Member but the member fee does not show/appear during the registration process.

A: ECCO Membership 2022 is required to benefit from the reduced member rates for the ECCO’22 Congress. You can check the status of your ECCO Membership by logging in to the ECCO Portal and clicking on "Membership/Profile". If you have not yet renewed your membership for the year 2022, you can do so online.

Q: Can I become an ECCO Member and at the same time register for the ECCO’22 Congress?

A: If you would like to register at a Member fee to the ECCO'22 Congress, you need to settle your Membership payment first before registering for the Congress (you can log in and renew your membership here). You need to allow up to 5 business days for your membership application to be processed. Once you receive the membership confirmation email from the ECCO Office, you can register for the ECCO Congress at the reduced member rate. Please note that ECCO does not give any refunds, so please make sure that you pay your membership fee first, receive the membership confirmation email, and only then, register for the ECCO Congress.

Q: The company I work for is a Corporate Member of ECCO – can I profit from the reduced congress registration fees for ECCO Members?

A: Unfortunately not – only individual members of ECCO may profit from the reduced registration fees for the congress. 

Q: Which time zone is the Scientific Programme broadcasting?

A: CET - Central European Time. 

FAQs: Accommodation

FAQs: Accommodation

Q: Where can I find more information about available hotels and rates?

A: Our housing partner Kuoni Destination Management offers a great selection of hotels in Vienna during the ECCO’22 Vienna Congress. Detailed information, pictures, location and rates are available here. If you have any questions regarding accommodation arrangements, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Q: How can I book my room?

A: In order to book a room, please use Kuoni Destination Management online booking system. If you have any questions regarding accommodation arrangements, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

FAQs: General

FAQs: General

Q: Where is the congress taking place?

A: The ECCO’22 Congress takes place at the Reed Messe Wien, Trabrennstraße 7, A-1020, Vienna, Austria. Please proceed to the Foyer D to access the ECCO’22 Congress. 

Q: How can I get to the congress centre by public transportation?

A: Underground line U2 (purple) runs between Schottenring and Seestadt/ Aspernstraße. The correct metro station “Krieau” is located next to Reed Messe Wien. Please proceed to the Foyer D to access the ECCO’22 Congress. Further info on “How to get to Reed Messe Vienna” and “Public transport in Vienna”.

Q: Does the registration fee include a transport pass?

A: No, public transportation is not included in the registration fee. You can find further information on public transportation in Vienna here. OR here.

Q: When will tickets for the “ECCO Interaction: Hearts and Minds” be available?

A: Registration for "ECCO Interaction: Hearts and Minds" will be open in the course of January 2022.

Q: Do you organise a bus from Reed Messe Wien to the Kursalon Wien, where the “ECCO Interaction: Hearts and Minds” takes place?

A: No – as the Kursalon Wien – Johannesgasse 33, 1010 Vienna is well connected by public transportation, we do not organise a bus for delegates who attend the “ECCO Interaction: Hearts and Minds”.

Please take underground line U2 from Reed Messe Wien to Schottenring (4 Stops) and then change to line U4 to station Stadtpark and exit Johannesgasse (3 Stops).




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