Inflammatory Bowel Diseases

16th Congress of ECCO, July 7-10, 2021, Copenhagen/Denmark

Terms and Conditions

 ECCO’21 Copenhagen Congress – Terms & Conditions 

1. Data Privacy Statement according to GDPR

The ECCO IT Hub (= ECCO Database) processes personal data in line with the principle of transparency and fairness. Please carefully review the ECCO Privacy Policy according to GDPR for further information.

2. Photographs

Herewith I agree that ECCO may use any photos taken in conjunction with the ECCO Congress in an unlimited manner for promotional purposes of ECCO and its activities on the ECCO Website and in ECCO Publications without any compensation to my person.

3. Badges

All persons attending the ECCO Congress must have a badge visible on their person at all times. Spouses, friends, peers, etc. are not granted access to any congress areas or events without a badge. If you wish for anyone to accompany you to any of the congress events including breaks, sessions or the networking event, you must register them and pay the appropriate fees.

3.1 Picture ID must be shown for badge pick-up onsite

Please note that in order to pick-up a pre-paid ticket, the passport/ID of the delegate must be shown.

For group pick-ups, the person picking up the badges must show a passport/ID and provide a phone number, where they can be reached for any questions arising after the pick-up of the badges. It is the sole responsibility of the group leader to communicate with their delegates to distribute picked-up badges. Any badges picked up by a group leader but not given to the delegate will result in the issuance of a day ticket in accordance with point 3.2.

3.2 Lost, misplaced, stolen or forgotten badges

Lost, misplaced, stolen, forgotten badges will incur a replacement fee equal to the current, onsite rate of your registration type. If your badge was complimentary, the fee will be the current, onsite rate.

If onsite at the congress centre both the original (forgotten) badge as well as the newly purchased replacement badge are returned at the registration desk, the costs for the replacement badge will be refunded to the delegate.

Replacement of lost badges applies to registrations for the Scientific Programme only. No access to Educational Course can be granted without the delegate’s original badge.

4. Congress Registration Fees

The following fees apply for the ECCO’21 Copenhagen Congress, July 7-10, 2021:

UNTIL MARCH 17, 2020
UNTIL MAY 26, 2021
AFTER MAY 26, 2021
ECCO Member Congress registration fees:   
Regular/Regular (Y-ECCO) Member Congress fee 260.- 340.- 420.-
Nurse Member Congress fee 60.- 100.- 150.-
Affiliate Member Congress fee1 60.- 100.- 150.-
Non-Member Congress registration fees:   
Non-Member Congress fee 650.- 720.- 800.-
Nurse Non-Member Congress fee2 380.- 410.- 570.-
Affiliate Non-Member Congress fee3 380.- 410.- 570.-
Patient Advocate Congress fee4 60.- 60.- 60.-
Exhibitor registrations fees:
Exhibition Congress fees5 150.- 150.- 150.-

1Students/PhD Students  registering at the Affiliate Member Congress fee must upload a certificate of their Student/PhD Student status during the registration process. If no certificate is being uploaded, the registration process cannot be completed.
2Nurses registering at the Nurse Non-Member Congress fee must upload a certificate of their current nurse status and registration number during the registration process. If no certificate is being uploaded, the registration process cannot be completed.
3Students/PhD Students and delegates with the following professions may register for the Affiliate Non-Member Congress fee: Dietician, Pharmacist, Psychologist. All delegates registering at this fee must upload a certificate of their professional status/Student or PhD Student status during the registration process. If no certificate is being uploaded, the registration process cannot be completed.
4Patient Advocates registering at this fee must upload a proof of their membership of a Patient Advocate Association during the registration process. If no certificate is being uploaded, the registration process cannot be completed. Please note that you might not have access to industry sponsored satellite symposia.
5All exhibitors (industry representatives and their staff for booth, satellite symposia and industry meetings) will be charged an exhibitor congress fee giving them access to the exhibition hall, industry sponsored satellite symposia, meeting rooms and public areas.

The early/late registration fee only applies if the full amount is credited to the congress account before the respective payment deadline (see Point 6.3 Payment Deadline / Late Payment). Registering before the respective deadlines without making an actual payment by the payment deadline is not sufficient for obtaining the respective fee. If the payment is not received by the payment deadline, the registration will be changed to the higher registration fee.

All references to a date or a deadline, mentioned in this document, refer to the Central European Time Zone (CET).

 5. ECCO Member Registration / Membership Payment

ECCO Members must pay their ECCO Membership fee 2021 before registering (no refunds). Please allow approximately 5 working days between the payment of the membership fee and the date of the congress registration.

We strongly advise to pay the membership fee well in advance to avoid troubles when registering close to the congress registration deadlines.

No refunds will be processed, neither if delegates submitting and paying their registration fee as non-members become ECCO Members at a later stage, nor if ECCO Members incorrectly register at the non-member congress fees.

It is the sole responsibility of the group leader to ensure that they have the correct account details for their delegate. No refunds are provided in case a current ECCO Member has been registered on a Non-Member account.

6. Invoicing & Payments

All payments must be made in Euro. Down payments cannot be accepted.

6.1 Invoices:

All invoices are issued electronically. The correct invoice address must be entered during the registration process online. 

For companies with a registered European VAT number, it is required to enter this number with the invoice address in the provided field. 

Invoices issued are final, and cannot be changed. In case of any modifications (e.g.: VAT number and/or invoicing address) after an invoice has been issued an administrative fee of 5% of the total invoice amount will apply.

6.2 Payment methods:

6.2.1 Payment by Credit card (Visa, MasterCard only)

You can pay the outstanding amount online by credit card (up to a maximum amount of EUR 5,000). Please use our online registration system and log in with your username and password.

Please follow this link and log in: ECCO Portal 

Afterwards, please select  "Edit your registration" and "Pay Now", to follow the steps until you have reached the payment process.

6.2.2 Payment by bank transfer

Please transfer the outstanding amount to the following account:

Account Holder:

OCEAiN – Organisation, Congress, Emotion, Association, iNnovation GmbH

Account Name:

Congress registration


AT45 2011 1297 3243 4601



Bank Name:

Die ERSTE Bank

Bank Address:

Taborstraße 26, 1020 Vienna, Austria

Account Number:

297 324 34601

Bank Code:


Please process the bank transfer free of charge for the beneficiary and indicate the name of the participant and the invoice number on the transfer form.

Payments by bank transfer are only possible until May 26, 2021 (Late registration payment deadline). After this date, all open payments must be paid by credit card (Visa, MasterCard only).

6.3 Payment Deadline / Late Payment

  • In case the full amount of your early registration fee has not been received by March 24, 2021, the late registration fee will automatically become effective.
  • In case the full amount of your late registration fee has not been received by June 2, 2021, the onsite registration fee will automatically become effective.

Registration payments that are sent too late may not be credited to the congress account by the time the congress starts. No badges can be provided to groups with any currently outstanding payments at the time of the Congress.

After June 2, 2021, all unpaid registrations are considered cancelled. Cancellation charges will apply as outlined in point 6.

All references to a date or a deadline, mentioned in this document, refer to the Central European Time Zone (CET).

6.4 Bank Transfer Charges

All bank charges for the transfer service must be paid by the participant.

6.5 Overpayment/Double Payment

In case of overpayment or double payment, refund requests must be accompanied by a valid proof of such circumstances.

Requests for refunds need to be sent to the ECCO Office up until 1 month after the ECCO’21 Copenhagen Congress. Requests submitted after this period will not be considered.

7. Group Registration

Group registrations must be set-up and processed online through the ECCO'21 Online Registration Portal. The deadline for receiving group registrations is May 26, 2021 (Late Registration Deadline). All registrations should be made through one group contact person, responsible for managing the group's registration.

7.1 Provision of delegate details

Please note that full names, institutions and individual delegate email addresses must be provided by May 19, 2021.

In case individual contact data is not provided by that date, the registration becomes invalid and will not be refunded. Company address and company email address as registration data for the delegates cannot be accepted. Applicable CME credits and certificates are not guaranteed to delegates registered with incorrect information.

As soon as a name has been submitted to the ECCO Office, this delegate’s registration is subject to the cancellation policy as outlined in point 9.

 7.2 Duplicate registrations

It is the group leader’s sole responsibility to ensure that each delegate is only registered once. Double registrations can be cancelled, but are subject to ECCO’s cancellation policy as outlined in point 9. 

 7.3 Group Collection of congress material

In order to schedule an appointment for collecting name badges and congress bags for an entire group registration, an online form must be completed, and an appointment must be scheduled with the ECCO Office accordingly. Please refer to point 3.2 for more information.

In case no appointment for a group pick-up is scheduled by May 26, 2021, name badges and congress bags will only be available for individual pick-up by each delegate. ECCO does not offer any logistical support for transporting large numbers of congress bags.

8. Name changes

A cancelled registration can be taken over by another participant (= name change) free of charge until May 19, 2021. After that date the name change is treated like a new registration and must be fully paid.

9. Cancellation of Registration

The contractual relationship ends with the termination of the ECCO Congress. The exact duration can be found in the program information.

Each contractual partner is entitled to terminate the contractual relationship in written form with immediate effect if there is an important reason and in line with the following specifications:

 a.Cancellation by the congress organiser:

Important reasons that entitle the provider to terminate for an important reason are in particular: violations of contractual provisions; if, despite a reminder and setting a grace period of 14 days, payments are not made by the agreed due date; other significant unreasonableness that make participation of the participant un-reasonable for the provider, such as the declaration of an official quarantine on the participant.

If the provider withdraws from the contract for good cause due to the exclusion of the participant, the provider retains the right to payment of the participation fee in the proportion of the services provided up to the withdrawal from the contract. Any further claim for damages remains unaffected.

Due to the long-term planning of the ECCO Congress, the organiser reserves the right to make organisational changes to the program, e.g. Changes to dates, speakers, locations, etc. There is no entitlement to full or partial holding of the ECCO Congress. The participant will be informed in time of changes, postponements or cancellations. All participants in the ECCO Congress have the opportunity to consume the services and content offered electronically, which represents an equivalent replacement for the services and content offered on site.

b.Cancellation by the delegate (consumers = not having a VAT or TAX ID number) of the online registration order within 14 days:

If the participation is concluded in particular by telephone, fax, email or letter and the participant is a consumer within the meaning of the KSchG (Austrian consumer protection law), the participant has a right of withdrawal within 14 calendar days from the conclusion of the contract (confirmation of registration). If so, the participant has the possibility of withdrawing without giving reasons, which has to be done in written form (address, fax number, email). The withdrawal is made in time if the declaration is sent within the deadline.

Any cancellation must be notified in writing to the ECCO Office (This email address is being protected from spambots. You need JavaScript enabled to view it.).

c. Cancellation by the delegate of the online registration order after payment and/or beyond 14 days:

The terms and conditions for cancellations of registrations apply both for unpaid and paid registrations. If a registration has been made, but has not yet been paid, the below cancellation terms apply as well.

In case of a cancellation the following fees apply:

  •        Cancellation until March 24, 2021: a refund of 50% of the registration fee is granted.
  •        Cancellation after March 24, 2021: no refund can be granted.

A cancelled registration can be taken over by another participant (= name change), see below above.

If a cancellation is received and the registration has not yet or only partially been paid, an invoice with a cancellation fee for the full registration amount (50% of the registration amount for cancellations until March 24, 2021) will be issued.

All refunds will be processed after the congress.

All references to a date or a deadline, mentioned in this document, refer to the Central European Time Zone (CET).

Should a delegate not attend the congress, for whatever reasons, no claims for refunds or waiving of registration fees can be made. It is recommended to buy personal travel insurance to cover any cancellation fees due to illness etc.

10. Disclaimer

ECCO reserves the right to retain the entire registration fee in the event that ECCO Congress cannot be held or must be moved or changed due to “Force Majeure" meaning an event beyond the reasonable control of ECCO, which prevents ECCO from complying with any of its obligations, including but not limited to pandemic or epidemic situation and other major risk.

The participant acknowledges that they have no right to sue the organisers for damages should the Congress not be held or postponed for unexpected political, economic reasons and "Force Majeure".

If you are not able to attend the congress, pre-recorded webcasts of the scientific programme and all educational courses will be available online in due course.

11. Liability

Should technical reasons beyond the control of the organisers make any changes necessary, they cannot be held responsible. The organisers are acting as agents and cannot be held responsible for any loss, injury or damages to any person or property whatever the cause may be. The liability of persons and enterprises providing means of transportation or other services, however, remains unaffected. The participant(s) take(s) part in any tour and trip at his or her own risk.

Only written arrangements are binding. With your registration you authorise the organiser to use all registration data given in the registration form for the computerised handling of the congress and further communication with all respective suppliers.

Austrian law shall apply and place of jurisdiction is Vienna.

12. Insurance

The registration fee does not include participant's insurance against sickness, cancellation, theft, property damage or loss. Participants are advised to take out adequate personal insurance.

13. Visa requirement - Invitation letters

It is the sole responsibility of the delegate or of the group contact person to take care of any visa requirements. Applicants or group contact persons who require an entry visa must allow sufficient time for the visa application procedure. Applicants or group contact persons should contact the nearest local Embassy or Consulate of the country where the congress will be held to determine the appropriate timing and conditions of the visa application.

Applicants and group contact persons shall request an invitation letter online, or by contacting the ECCO Office at This email address is being protected from spambots. You need JavaScript enabled to view it.. The ECCO visa invitation letter will only be issued upon completion of registration and receipt of the full pre-payment of the registration fee.

ECCO visa invitation letters are issued exclusively for visa purposes and do not represent any financial commitment from ECCO. ECCO refuses to carry any costs connected with the visa application or participation in the congress.

ECCO will not contact embassies and consulates on behalf of visa applicants.

If the visa invitation letter needs to be originally signed and stamped by ECCO, please let the ECCO Office know before May 13, 2021. The ECCO Office will then send the signed and stamped invitation letter to you via standard post. All original visa letter requests sent to the ECCO Office after May 13, 2021 will be signed and stamped, however returned ONLY by fax or email. If you do still need any original documents returned to you by post after this date, you will be asked to cover the costs of any courier post yourself.

We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.